Emergency Department

St Vincent’s Emergency Care Centre provides emergency care for all referred and self-presenting patients.

Located at 41 Victoria Parade, Fitzroy (enter the Emergency Department via Princes Street)


Patient Enquiries: Tel (03) 9231 2211


Emergency Department Clerical Team Contact: Tel (03) 9231 4364


Director: Dr Jonathan Karro


Nurse Unit Manager: Sue Cowling


Emergency Department FAX: (03) 9231 4368 

St Vincent's Enquiries

ED administrative enquiries
Tel: (03) 9231 4388 

Medical imaging results
Tel: (03) 9231 4280

Enquiries regarding waiting lists and results
Tel: (03) 9231 2211

Pathology results
Tel: (03) 9231 2888

Outpatient bookings and adjustments
Tel: (03) 9231 3475

Psychiatric Triage/CATS Referrals – Acute 24 hour GP help – 1300 558 862

Alternative patient urgent (non-life-threatening) care options

Victorian Virtual Emergency Department
The Victorian Virtual Emergency Department (VVED) allows you to access care for non-life-threatening emergencies. You can connect to the VVED from anywhere in Victoria from its webpage
Available 24 hours, 7 days.

Richmond Priority Primary Care Centre
Free for everyone, with or without a Medicare card, for urgent treatment for conditions like mild infections and burns, suspected fractures or broken bones.
Open 7 days, 10am to midnight.
Tel: (03) 8850 4190
Ground floor, 283 Church St, Richmond

Nurse on Call
Talk to a nurse for advice, 24 hours, 7 days.
Tel: 1300 60 60 24

'DirectLine' drug and alcohol assessment and referral line
Tel 24/7: 1800 888 236

HIV post-exposure prophylaxis information line (NPEP)
Tel 24hr: 1800 889 887 Medical advice and support 

Residential care on-site medical assistance
In Reach 1800 891 300

Better Health Channel
Patient diagnosis and management information sheets are available at the Better Health Channel