GP Liaison

The GP Liaison Unit assists general practitioners (GPs) to navigate the services provided by St Vincent’s Hospital. The team also works to improve communication between the hospital and general practice.

Clinic and Service Contacts for Referrers

St Vincent’s GP Liaison Unit were recently alerted to a significant number of referrals being directed to fax numbers not intended for this purpose, delaying processing and triage.

As a result we are providing a consolidated list of contacts that are likely to be most commonly used by referrers.

Please cross check against your address books and update where necessary.

Some specialist clinics have designated fax numbers. In these instances, it is preferable that referral be directed to the designated fax, but they will be redirected if sent to the General Specialists Clinic Fax: 03 9231 3489. If no specific contact listed, please send to General Specialist Clinics. Clinic and Service Contacts for Referrers.

Navigational Tool – Community and @ Home Services

Health Alert: Coronavirus disease (COVID-19)

Please see the latest information for health services and general practitioners from the Victorian Department of Health and Human Services. Please note; this advice can change daily, so please check this site regularly:

https://www.dhhs.vic.gov.au/health-services-and-general-practitioners-coronavirus-disease-covid-19

St Vincent’s rehabilitation support for patients with post COVID 19 complications

Many patients suffer prolonged physical, cognitive and functional impairments after COVID 19 infection, especially after ICU or other hospitalisation.

St Vincent’s is offering multidisciplinary rehabilitation at Kew or Fairfield sites or via Rehab-in-The-Home for patients in cities of Yarra, Darebin (South of Preston) and Boroondara. For surrounding suburbs, please enquire with the service.

If in isolation, telehealth options are available.

For further information and to refer, click here.

Enquiries: Tel: 1300 131 470

Fax referrals: (03) 9231 2202

Victorian COVID-19 Cancer Network Campaign "Cancer Care Never Stops"

Cancer screening in General Practice has fallen dramatically during the COVID-19 epidemic and may lead to delayed cancer diagnosis.

Please consider using these resources for your patients and posting them on your practice websites: Social Media Resources

For more information about this campaign, please click here: https://www.viccompcancerctr.org/news/cancer-care-never-stops/

National Health Services Directory

Please ensure your practice details are up-to-date in the National Health Services Directory (NHSD) https://about.healthdirect.gov.au/nhsd so that correspondence about your patient's care can be sent from the hospital. To update your clinic and GP details: Phone: (02) 9263 9092 or email: nhsd@healthdirect.org.au

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Contact

GP Liaison - GP enquiries

GP Liaison Coordinator - Wendy Thomas (Monday - Friday)
Working from home office, please email.
Email: wendy.thomas@svha.org.au

and gp.feedback@svha.org.au

GP Liaison Consultant - Dr Rachael Sutherland (Tuesdays and Fridays)
Email: rachael.sutherland@svha.org.au
Working from home office, please email.

St Vincent's Hospital Switchboard

Tel: (03) 9231 2211 (For urgent advice, please page the unit registrar)

Health Information Services

St Vincent’s Hospital sends the following patient information to GPs following patient attendance and generally within the following timeframes:

Discharge summary – within 48 hours
Letter from Emergency Department – within 48 hours
Letter from Specialist Clinics (initial appointment/discharge) – 5 working days

Please contact Health Information Services if you have not received correspondence or if you require a discharge summary or outpatient letter

Tel: (03) 9231 2760
Fax: (03) 9231 2785 (Please note: this fax number is not for referrals, see Specialist Clinics below)

Patient Information Request Form

Enquiries from other hospitals, GP’s, medical clinics, etc.
Email: pirl.svhm@svha.org.au
Phone (03) 9231 2760 / 9231 6919
Fax: (03) 9231 2785
Post: PO Box 2900, Fitzroy VIC