Continence Clinic

Service overview

Clients to our service are offered a comprehensive assessment with the aim of identifying underlying factors contributing to the bladder or bowel problem. Our team aims to treat and resolve any issues, however if this is not possible we aim to maximise safety, comfort and dignity for the individual, with the use of various aids and appliances. There is no charge for our service.

Signs of a bladder or bowel problem may include:

  • Leakage from the bladder or bowel
  • Passing urine more than 6 times during the day, or, more than once at night
  • Constipation
  • Rushing to get to the toilet
  • Difficulties emptying the bladder or bowel
  • Wearing protection for bladder or bowel leakage
  • Planning daily activities around bladder or bowel function, or the location of public toilets
  • Being worried about having “an accident” when away from home
  • Frequent infections in the bladder

Team members

Continence Clinic offers a multi-disciplinary approach to care including:

  • Continence Nurse
  • Continence Physiotherapist
  • Geriatrician
  • Administrative Support
  • We liaise with and refer to other Allied Health Practitioners such as Dietitian, Podiatrist, Occupational Therapist, and the Falls and Balance Clinic

Service delivery

Monday -Friday 8.30 to 5pm at Kew

Thursday and Friday 8.30 to 5pm at Fitzroy

Eligibility criteria

Adult > 16 years

Referral process

Referrals to be sent to the access unit - HIP intake

Phone: 1300 131 470 (select option 1)

Fax: 9231 2202


Although not necessary, we prefer referrals from a GP or Allied Health clinician

Contact details

Contact via Specialist Clinics St George’s Hospital

Phone: 9231 8577


Queries regarding referrals should be directed to HIP intake as per referral process