PallCare@Home

Service overview

The PallCare@Home (PC@H) service admits patients for short term specialist palliative care assessment and management in the comfort of their home. The service aims to support patients and their caregivers using a multi-disciplinary model. Referral reasons can include transition to home from acute setting, symptom control, psychosocial support, respite, advance care planning, care coordination, and provision of end-of-life care at home in instances where the relevant community palliative care team are not available or will be delayed. 

Team members

  • Palliative Care Nurse Practitioner Coordinator
  • Palliative Care Physicians
  • Palliative Care Clinical Nurse Consultant
  • Hospital in the Home Nurses
  • Allied Health disciplines can be accessed as required

Service delivery

  • The service is Monday - Friday with out of hours and weekend support provided by the Hospital in the Home team and after-hours triage through the Palliative Care Unit 
  • Program duration is usually 7 – 10 days 
  • In person and telehealth sessions available 

Eligibility criteria

  • The patient resides in the City of Yarra, Boroondara or Darebin, or within 20km of Fitzroy.
  • The patient has a progressive, life-limiting or life-threatening disease.
  • The patient and/or caregiver have palliative care needs requiring specialist multidisciplinary input.
  • If end-of-life care is the main goal of the admission, and the patient has a caregiver living with them.

Referral process

External referrals can be made via the PC@H Coordinator phone (0408 060 790) 8am-4pm Monday – Friday, fax (9231 4143) or email (SVHM.PallCareatHome@svha.org.au)   

Internal SVHM referrals are to be made via the Electronic Patient Journey Board 

Contact details

PC@H (Palliative Care @ Home) Team
Phone: 0408 060 790 8.00am - 4.00pm Monday - Friday
Email: SVHM.PallCareatHome@svha.org.au