Special Circumstances

If you have special circumstances such as being in eligible for a Medicare card please visit special circumstances for more information.

Account Enquiries

Paying Accounts 

St Vincent's Hospital Melbourne welcome you to pay your hospital accounts via Web Banking.  Payment can be made with using Visa or Mastercard.

Please ensure all information is placed in the mandatory areas for payment to be processed.

Thank you for using St Vincent's Hospital Melbourne Web Payment.

Medicare Ineligible Patients

All patients are requested to produce a Medicare Card at registration or presentation to St. Vincent’s Hospital, noting that Medicare may be contacted directly to verify eligibility.

All overseas visitors to Australia that are

  • not covered under a Reciprocal Healthcare Agreement
  • not verified as an Asylum Seeker/Refugee
  • not receiving care specifically for tuberculosis

will be treated as a Medicare Ineligible Patient.

This means that you will be required to pay for all costs incurred during your treatment at St Vincent’s Hospital. These costs include emergency attendance, inpatient admissions, outpatient visits, allied health visits, interpreter charges, aides and equipment, diagnostic services and
pharmacy medication.

As a Medicare Ineligible Patient, it is your responsibility to ensure that you have appropriate health insurance cover, or at the very least adequate funds to cover the full cost of your health care.

A Financial Consent form will be completed for all admissions. 

It should be noted that treatment under a Reciprocal Healthcare agreement is for medically necessary treatment, and often does not cover elective (non-emergency) admissions.

Eligibility will be confirmed by evidence of a passport. In all circumstances the Department of Immigration may be contacted to clarify visa status.

Current countries that hold reciprocal rights with Australia are:

  • UK
  • Northern Ireland
  • Sweden
  • Finland
  • Norway
  • The Nederland’s
  • Belgium
  • Ireland
  • New Zealand
  • Slovenia
  • Malta – only for treatment up to 6 months after arrival
  • Italy – only for treatment up to 6 months after arrival

Elective treatments will only be offered under exceptional circumstances.

It is an expectation that full payment is received before

  • admission to hospital for scheduled elective treatment, or outpatient services
  • discharge for presentations to the emergency department, or emergency admissions

In the event that you have relevant Health Insurance cover we may claim directly with the insurer.

If you have Travel Insurance, you will be expected to pay upfront, and claim the cost directly from your insurer.

Admission fees are charged on a per day basis, other services are charged per attendance.

Fees as at 18th May, 2020 are listed below:


Services and Charges

Schedule of Fees for Medicare Ineligible Patients (Overseas Visitors)

Effective 18th May 2020


Attendance to Emergency Department: Facility Fee and Treatment

$ 600.00

Short Stay Accommodation

$ 1,380.00


Accommodation Overnight (per night)


$ 1,610.00


$ 1,840.00

Advanced Surgical

$ 2,300.00

Rehabilitation and Psychiatric (per day)

$ 1,725.00

Coronary Care Unit (per night)

$ 3,220.00

Intensive Care Unit (per night)

$ 4,945.00

Dialysis and Chemotherapy (Per Day)

High cost drugs may incur additional costs

$ 1,610.00

Hospital in the Home (per day)

$ 690.00


Standard Consultation

$ 385.25

Allied Health

$ 201.25

Interpreter Fee



As per suppliers cost


Medical Imaging

    Medicare Schedule Fee + 15%


    Medicare Schedule Fee + 15%

A discount of 15% may be applied to upfront payments- discuss with your Private Patient Liaison Officer

Fees are subject to change without notice.

For any further queries, please contact Patient Accounts, or 03 9231

If your query relates to an admission or visit to St Vincent’s Private Hospital, please contact St Vincent's Private Hospital, Patient Accounts on 03 9411 7111 or email

If your query relates to an admission or visit to St Vincent’s Public Hospital Melbourne, please contact St Vincent's Public Hospital, Patient Accounts on 03 9231 2879 or email 


Patient Accounts


Mandatory field(s) marked with *