St Vincent's provides Aboriginal Hospital Liaison Officers available Monday to Friday. Please ask a staff member to call the Liaison Officers if you are an Aboriginal or Torres Strait Islander and would like contact during your stay.
St Vincent's has an Accommodation Liaison Officer to assist rural, regional and interstate patients and their families with accommodation. The Accommodation Liaison Officer can provide information about local accommodation and possible government rebates.If you require assistance to find somewhere to stay while attending St Vincent's please contact our Accommodation Liaison Officer on (03) 9288 2268.
Here is a list of accommodation suggestions near St Vincent’s for country, interstate, family and relatives of patients (DOC 136KB)
Please tell your nurse if you have any allergies to such things as specific foods, medications, latex, tapes and dressings. We will provide you with a red wrist band to alert staff.
There are a number of cafés on site at the Fitzroy campus, as well as a pharmacy, Commonwealth Bank branch and ATM, lotto/news agent, florist and travel agent.
A café is located on site at St George’s Health Service.
Café Vincent's (Zouki) is located in Building E - Aikenhead Wing on the corner of Victoria Parade and Nicholson Street.
6.30am – 8.00pm Monday to Friday
7.30am – 7.00pm Saturday and Sunday
Coffee and refreshments are also available on the ground floor of Building D - Daly Wing near St Vincent's Clinics and in the foyer of the main hospital.
Many cafés and restaurants can be found in nearby Fitzroy and the city.
Major supermarkets are located nearby in the city. Coles is located in Melbourne Central and Safeway in the QV Building. Smaller convenience stores can be found in Fitzroy and the city.
Location: Building B - 55 Victoria Parade
Hours: 9.00am – 5.30pm weekdays only (closed public holidays)
Location: Building B - 55 Victoria Parade.
Hours: 8.00am – 5.30pm weekdays only
The newsagent also offers dry cleaning, Tattslotto and public transport tickets in addition to a broad range of stationary, greeting cards and sweets.
Location: Building B - 55 Victoria Parade
Hours: Weekdays 8.00am – 8.00pm, Weekends 10.00am – 8.00pm
Tel: (03) 9417 4093
Nearest post box: Victoria Parade near the corner of Nicholson Street.
Nearest post office: Corner of Brunswick and Gertrude Streets, a short walk from St Vincent’s.
ATMs and Banking
A Commonwealth Bank branch and ATM are located on the corner of Fitzroy Street and Victoria Parade.
More information on the local area can be found at the thatsmelbourne website.
St Vincent’s is a Deaf and hard of hearing friendly health service which prides itself on meeting the healthcare needs of patients with a hearing loss.
The Deaf and Hard of Hearing Program at St Vincent’s is run by the Speech Pathology department, and provides information, technology and support to staff, patients and families across the health service.
Tel: St Vincent’s Speech Pathology
(03) 9231 3840
24-hour relay call numbers
TTY/voice calls: 133 677
Speak and Listen: 1300 555 727
SMS relay: 0423 677 767
Leave a Message
For your safety, the hospital's electrician must test any personal electrical appliances before they can be used within St Vincent's. Personal electrical appliances include hair-dryers, radios and chargers.Please tell the Care Centre staff about any appliances you have brought with you.
Do you need an interpreter?
St Vincent’s has staff interpreters who provide free, confidential interpreting in Greek, Chinese (Mandarin, Cantonese, Hakka), Vietnamese, Italian and Arabic. Other languages are also available on request. Please speak to a St Vincent’s staff member to arrange an interpreter for your appointment if necessary.
To book an interpreter for your appointment please phone: 9231 3483
Booking an interpreter at St Vincent's Clinics
Please ensure your doctor requests an interpreter when making a referral for you to see a specialist at St Vincent’s Clinics. You may also request an interpreter when you make your appointment. Interpreters are available to patients with a valid Medicare card.
If you cannot come to your appointment please call St Vincent’s Clinics on (03) 9288 3475 and cancel your interpreter booking as well.
Please make your own arrangements to have you clothes laundered. If no one is able to do your washing, please mention this to a staff member.
Mail to patients is delivered every working day and should be addressed to:
Floor level or destination (if known),
Building A - Main Hospital
PO Box 2900
Fitzroy VIC 3065
Please address mail for Rehabilitation patients to:
Rehabilitation Care Centre
3rd floor, Building F - Bolte Wing
PO Box 2900
Your medical record remains the property of the hospital. However, in accordance with Freedom of Information legislation, you can have access to your record by asking the medical staff who are looking after you. They will organise a time to sit down and read through the information with you.Alternatively, you can ask for assistance from the Patient Representative Officer on (03) 9231 1954. Copies of the information contained in your medical record can be obtained by applying through the Freedom of Information Officer who is located in Health Information Services. An administration and copying fee is charged. You can apply by ringing (03) 9288 2775 and asking for the Freedom of Information Officer.