Serving something greater, Seeing something greater, Striving for something greater Serving something greater, Seeing something greater, Striving for something greater Serving something greater, Seeing something greater, Striving for something greater
Patients & Visitors You are here:HomePatients & VisitorsOverview It is our pleasure to care for you. This page includes important information about St Vincent’s and the services we provide. It contains information on what to expect during your stay, how to find your way around and some of the services that may be helpful to you. There is also a series of important tips for managing your own health and information on your rights as a patient, including your right to privacy. We encourage you to be actively involved with your own healthcare and to let our staff know if you need more information about any aspect of your care. We are here to help. Your safety, comfort and wellbeing are important to us, so please tell us if there is anything we can do to improve your experience. Information on coronavirus (COVID-19) Information and guidance about COVID-19 Read more Visitor Information and Services This page includes important information about St Vincent’s and the services we provide. It contains information on what to expect during your stay, how to find your way around and some of the services that may be helpful to you. Read more Preparing for Hospital Unless you are admitted via the Emergency Department, you will receive a phone call or letter to let you know when to expect you to come to hospital. Read more Inpatients Your care and safety are our top priority. Our responsibility is to offer you high quality healthcare in a safe environment. Read more Discharge Arrangements for your safe and timely discharge will commence when you first have contact with the hospital and will continue until you leave. It is most important to let staff know of any factors that will affect your plans. Read more Specialist Clinics Your GP may refer you to see a specialist doctor or health professional at St Vincent's Specialist Clinics. Read more Costs If you have special circumstances such as being in eligible for a Medicare card please visit special circumstances for more information. Read more Patient Information and Services Patient Information and Services Read more Day Patients This information is for patients who are visiting St Vincent's to have an operation or procedure, and returning home on the same day. Read more Keeping you safe in hospital Keeping you safe in hospital Read more Campus Information Our campuses include St Vincent Hospital Melbourne, Fitzroy, Caritas Christi Campus, Kew and St Georges Health Service, Kew. We also operate aged care facilities in four locations. Read more Person centred care At St Vincent’s Health Australia, we believe that working with patients and their families is the key to providing exceptional healthcare. Read more Share your experiences If you would like to give feedback or have a concern, we encourage you to speak directly to a staff member at the time. Read more Our performance St Vincent’s Health Australia believe that nothing is more important than keeping you safe during your stay with us. We are taking the lead in ensuring that our patients, residents and their families have transparent information about how we perform against national safety benchmark standards. Read more