Disability Liaison Officer


The St Vincent’s Disability Support team are health professionals passionate about reducing the barriers to accessing healthcare for people with disability.

We can help you, your carers and your healthcare team to put in place the right supports so that your hospital visit is safe, accessible and inclusive. 

Our services

A Disability Support Officer:

  • Supports people with disability to access the healthcare they need.
  • Provides disability-specific advice and support throughout the hospital.
  • Supports people with disability to access COVID-19 assessment, treatment and vaccination.


Do I need support? Easy Read Disability Identification Poster. How you can get support at St. Vincent's

Contact us

You can contact us by email or phone or ask a St. Vincent's staff member to help you.

You do not need a referral from a health professional to access this service.

We are available Monday to Friday during business hours 8:30am - 4:30pm (not on public holidays)

  • Email: DisabilitySupport@svha.org.au
  • Call: (03) 9231 2733

Referral information we need:

  • Your name and contact information.
  • What you need help with.
  • If you are making a referral on behalf of another, please confirm you have their consent and provide your role and contact details.

Accessibility at St. Vincent's

Accessible parking map (see 'Visitors Parking'). View here.

Accessible toilet map. View here.

Learn about accessing the MRI Centre. View here.

Deaf and Hard of Hearing support. View here.

Access and Inclusion Plan for People with Disability 2023-25. View here.

General Resources for people with disability

Covid-19 Resources for people with disability

Victorian Coronavirus hotline: 1800 675 398

Coronavirus information 

Coronavirus information for people with disability

NDIS coronavirus information

NDIS Quality and Safeguards Commission COVID-19 resources

Rights of People with Disability during COVID-19


General Patient Information and Services at St Vincent’s Hospital Melbourne

View campus information.

View information on preparing for hospital.

View accommodation options for families and visitors.

View the full list of patient information and services including for those who are deaf or hard of hearing.

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