Disability Liaison Officer

disability-liaison-officerSt Vincent’s Hospital Melbourne has a dedicated Disability Liaison Officer. The role assists people with disability, their families and carers to access services at St Vincent’s Hospital Melbourne.

The Disability Liaison Officer can support you and your healthcare team to access safe, accessible and more inclusive care during your hospital stay and when attending outpatient appointments. They can provide you with any information you need, including connecting you with other health and human services.

The role has a strong focus on making sure that you can access COVID-19 screening and treatment easily.

Our services

The Disability Liaison Officer:

  • Supports people with disability to access COVID-19 assessment and treatment
  • Supports people with disability to access the health services they require
  • Provides disability-specific advice and support to the hospital
  • Identifies and reduces barriers to health service accessibility for people with disability

Contact us

If you are a person living with disability and you’d like to discuss your care or health service access, please be in touch via email; otherwise, ask a St Vincent’s staff member to assist you.

Email: DisabilityLiaisonOfficerSVHM@svha.org.au

Available: Mondays, Tuesdays, Thursdays and Fridays

Work with us

We are recruiting a paid consumer to sit on the Phase One Steering Committee for a project ‘Finding My KIND’.

Position:            Consumer representative, Steering Committee

Project:              Finding My KIND – seeing, hearing and supporting people with disability at St Vincent’s.

                           Focus on people with hidden disability

Duration:           Phase one three months, June/July – Sept 2022

Application:      Closing date 13th June 2022

For more information please click on this link to watch a short video about the project and Expression of Interest process.

Alternatively please click on the documents below:

Finding My Kind - Expression of Interest

Finding My Kind - Expression of Interest (easy English)

For further information please email DisabilityLiaisonOfficerSVHM@svha.org.au or phone (03) 9231 2733

COVID-19 Resources

Worried you may have coronavirus? The St Vincent’s COVID-19 Advice Line is open from 8 am to 6 pm Monday to Sunday. Call on 1800 444 511.

View further general information about access St Vincent’s services during the COVID-19 pandemic.

COVID-19 Call to Test

If you have COVID-19 symptoms and cannot leave home due to disability, or the need to care for others, then you can get tested at home. View information about the Call to Test service in Easy English.

To access the Call-to-Test service, call the Victorian COVID-19 hotline on 1800 675 398 and select option 9.

COVID19 Vaccination Program

The Australian Department of Health website has a range of resources about the COVID-19 vaccines

Victorian Department of Health website also has links to helpful resources

Use the Vaccine Eligibility Tracker to see when you can book a COVID-19 vaccination

Additional COVID-19 Resources for People with Disability

Need information about COVID-19, COVID-19 vaccines or help with the COVIDSafe app, call the National COVID Helpline 1800 020 080. This number operates 24 hours a day, 7 days a week

The Disability Information Helpline is for people with disability, their families and carers who have a question about COVID-19, or need help because things have changed. Call 1800 643 787 Monday to Friday 8am to 8pm, and Saturday to Sunday 9am to 7pm. If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677

Fact Sheets

General COVID Information

Other Resources for People with Disability

Disability Advocacy Finder is a tool to help find contact details and locations of Commonwealth, state or territory government funded disability advocacy agencies.

Disability Gateway has information and services to help people with disability, their family, friends and carers, find the support they need.


View My Healthcare Rights, information about your rights and responsibilities in Easy Read

Information about the National Disability Insurance Scheme (NDIS).

General Patient Information and Services at St Vincent’s Hospital Melbourne

View campus information.

View information on preparing for hospital.

View accommodation options for families and visitors.

View the full list of patient information and services including for those who are deaf or hard of hearing.