Telehealth at SVHM


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St Vincent’s Hospital Melbourne prides itself on offering the best care to all our patients, regardless of their geographical location. Telehealth offers the ability to access specialist care from the comfort of your own home. It links you and your clinician by an audio and video connection using your computer, smart phone or tablet.

If you have a booked consultation via telehealth, please click on the Start video call button.

Apple iPhone & iPad users: update to latest iOS

Some iOS users with older versions of the operating system are experiencing audio issues introduced by their version of iOS. Users who are on version iOS 15.6 may experience audio issues after approximately 6 minutes into a call. Please update your iPhone or iPad to the latest iOS release. iOS 16 or later will resolve audio issues being experienced by older iOS versions.  For further information on this issue, please visit the Healthdirect announcement here


Telehealth Instructions - How to make a telehealth video call

(مكالمة فيديو)Telehealth معلوما ت حول مواعيد - Arabic

Πληροφορίες για τα Ραντεβού Τηλεϊατρικής (βιντεοκλήση) - Greek

Informazioni per gli appuntamenti di Telehealth (videochiamata) - Italian

远程医疗(视频通话)就诊信息 - Simplified Chinese

Información para citas (videollamada) por Telehealth - Spanish

Telehealth (görüntülü arama) Randevuları için bilgi - Turkish

Thông tin về Cuộc Hẹn Viễn thông Y tế (Telehealth) qua video - Vietnamese

About Telehealth


Telehealth is a video call which allows you to see and talk to your medical specialist. It allows us to provide health care over a distance using your smartphone, computer or tablet. For more information, click Read More

What you will need


To do a Test Call or find out more information about what you need to make a video call, click Read More



Click Read More for troubleshooting solutions