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Woman using computerSt Vincent’s Hospital prides itself on offering the best care to all our patients, regardless of their geographical location. Telehealth offers the ability to access specialist care from the comfort of your own home. It links you and your clinician by an audio and video connection using your computer, smart phone or tablet.

If you have a booked consultation via telehealth, please click on Start video call below.


Apple iPhone users: update to iOS 14.3

We have identified audio issues for users who have iOS 14.2 installed on their devices. Users will hear static at the beginning of a call, making audio very difficult to understand.  This will clear itself after a short period of time and the call will proceed as normal.  There is no need to refresh the call or change audio/microphone settings.  We recommend update your iOS device to version 14.3, or use a different device for your video call to St Vincent's Hospital.  For further information on this issue, please visit the Healthdirect announcement here


Please ensure you are using the correct browser for your device.


Telehealth Instructions - How to make a telehealth video call

(مكالمة فيديو)Telehealth معلوما ت حول مواعيد - Arabic

Πληροφορίες για τα Ραντεβού Τηλεϊατρικής (βιντεοκλήση) - Greek

Informazioni per gli appuntamenti di Telehealth (videochiamata) - Italian

远程医疗(视频通话)就诊信息 - Simplified Chinese

Información para citas (videollamada) por Telehealth - Spanish

Telehealth (görüntülü arama) Randevuları için bilgi - Turkish

Thông tin về Cuộc Hẹn Viễn thông Y tế (Telehealth) qua video - Vietnamese

About Telehealth


Telehealth is a video call which allows you to see and talk to your medical specialist. It allows us to provide health care over a distance using your smartphone, computer or tablet. For more information, click Read More

What you will need


To do a Test Call or find out more information about what you need to make a video call, click Read More



Click Read More for troubleshooting solutions