Telehealth

Woman using computerSt Vincent’s Hospital prides itself on offering the best care to all our patients, regardless of their geographical location. Telehealth offers the ability to access specialist care from the comfort of your own home. It links you and your clinician by an audio and video connection using your computer, smart phone or tablet.

If you have a booked consultation via telehealth, please click on Start video call below.



Please ensure you are using the latest Google Chrome browser.

 

Telehealth Instructions - How to make a telehealth video call


** Issue for Apple users (iPad, iPhone, Mac) **

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If you are using an Apple device, once in the call you may experience issues with sound and video (you can't see or hear us).  If this occurs press the green Refresh button and wait for the call to reset.

You may need to do this more than once.  This issue is related to a recent Apple software update (iOS 12.3 or 12.3.1) and a solution to this issue is currently underway.

 

 

 

 

 

 

 

 

 

About Telehealth

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Telehealth is a video call which allows you to see and talk to your medical specialist. It allows us to provide health care over a distance using your smartphone, computer or tablet. For more information, click Read More

What you will need

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To do a Test Call or find out more information about what you need to make a video call, click Read More

Troubleshooting

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Click Read More for troubleshooting solutions