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The easiest way to determine if you are ready for a video consultation is to do a test call.
Ensure you are using the latest version of Google Chrome.
How do you make a telehealth call?
For information on how to make a telehealth video call, please click on the document below. Our telehealth service is only available to patients who have a booked telehealth appointment.
Telehealth Instructions - How to make a telehealth video call
Hardware and operating system
2GHz dual-core, i5 processor, 3GB of RAM
Microsoft Windows 7 or later
Apple computer (iMac, Mac Pro, Mac Mini, MacBook, MacBook Air, or MacBook Pro)
Intel 2GHz dual-core, i5 processor, 3GB of RAM
MacOS 10.12 (Sierra) or later
Android tablet or smartphone
Less than two years old, with a front-facing camera
Android 5.1 or later
Apple iPhone or iPad
iPhone 5S or later, iPad Air or later, iPad Mini 2 or later, iPad Pro
iOS 12 or later
Users require one of the following web browsers: