Visitor Information and Services
This page includes important information about St Vincent’s and the services we provide. It contains information on what to expect during your stay, how to find your way around and some of the services that may be helpful to you. There is also a series of important tips for managing your own health and information on your rights as a patient, including your right to privacy.
Visitor Restrictions
In response to the escalation of positive COVID-19 cases in the Victorian community, St Vincent's has taken the decision to place further restrictions on visitors.
From Thursday 16th July 2020, the following restrictions will apply to Hospital visitors:
No visitors will be allowed to enter our hospital facilities. There are two exceptions to this:
- on compassionate grounds when a patient is at the end-of-life, or
- when there is a sudden deterioration in a patient’s condition.
For approved visitors
When entering the hospital:
- All visitors will be expected to wash their hands using an alcohol-based hand sanitiser.
- All visitors will have their temperature taken. This will be coordinated by Security staff and a nurse.
- All visitors will be required to wear a mask for the duration of their visit. A mask will be provided on arrival. Information about mask use and disposal will also be provided to visitors. Visitors are welcome to wear their own mask.
- All visitors will be provided information about the current State government (DHHS) Corona Virus Self-Assessment questionnaire https://www.dhhs.vic.gov.au/coronavirus-self- assessment regarding Coronavirus signs and symptoms.
- All visitors will be informed of visiting restrictions.
Visiting Hours
St Vincent's Hospital Melbourne - Fitzroy Campus
For any visits outside of these general visiting hours listed below, please contact the nurse in charge.
Medical and surgical patients
Generally 8.00am to 8.00pm, 7 days per week (including public holidays)
For the 4th floor East of Building A - Main Hospital, visiting hours are 8.00am to 12.30pm and 2.30pm to 8.00pm, to allow a rest period for patients.
Rehabilitation
Generally 8.00am to 8.00pm, 7 days per week (including public holidays)
Please note that patients may be away from the ward at various times throughout the day for therapies.
Intensive Care Unit
As the Intensive Care Unit is a highly specialised area, visitors are limited to next-of-kin with only 2 visitors able to visit a patient at the same time.
To ensure privacy for all patients, visitors are not admitted during ward rounds (morning and afternoon), but are welcome at all other times. More information about intensive care is available from the unit. Specific patient enquiries should, in the first instance, be addressed to the nurse caring for the patient, who can refer to the appropriate person as required.
For the health of the patients please do not bring flowers into the unit.
The Intensive Care Unit can be contacted on (03) 9288 4485.
Mental Health Service
Hours are 2.00pm to 4.00pm and 6.00pm to 8.00pm, 7 days per week (including public holidays)
The Mental Health Service can be contacted on (03) 9288 4141.
Downloads
Information for Patients Brochure