Information on coronavirus (COVID-19)

Last updated: 18 January 2021

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Fever Clinic
Visitor restrictions
Information for patients

 

St Vincent's Fever Clinic

Our Fever Clinic is open 8:00 am to 6:00 pm Monday to Sunday to test patients with symptoms of COVID-19. You do not need a referral or call to make an appointment to attend the Fever Clinic.

The Fever Clinic will be open Australia Day, Tuesday 26 January. 

Please note the St Vincent’s Fever Clinic does not offer ‘Fit to Fly’ COVID testing for commercials airline flights. If required, see your General Practitioner for appropriate testing and documentation.

The St Vincent's Fever Clinic will only test children over 12 years old. Please refer to the Department of Health and Human Services website for detailed information on children testing locations.

Who should get tested?

If you have any of the symptoms of coronavirus (COVID-19), however mild, you should seek advice and get tested.

Elective Surgery patients are required to be tested prior to surgery and will be notified by the elective surgery team.

What are the symptoms of COVID-19?

The symptoms to watch out for are:

  • Fever
  • Chills or sweats
  • Cough
  • Sore throat
  • Shortness of breath
  • Runny nose
  • Loss of sense of smell or taste
  • In certain circumstances headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhea may also be considered.

To get further advice, call the coronavirus hotline 1800 675 398 (8am to 4:30pm Monday to Sunday) or your local doctor.

View our Fever Clinic Frequently Asked Questions.

Current visitor restrictions

We are unable to admit any visitor who has been in the following locations:

  • COVID-19 exposure sites outlined on the Department of Health and Human Services' website
  • Greater Brisbane on, or since Saturday 2 January 2021
  • Greater Sydney or the NSW Central Coast area on, or since, Friday 11 December

These changes are to help keep our patients, visitors and staff safe.

If you have visited these areas you are encouraged to get tested and quarantine as per DHHS requirements.

Overnight areas at Fitzroy campus, St Vincent’s Hospital on the Park and St George’s, Kew

  • Visiting hours from 3 pm to 7 pm
  • Two visitors per patient per day
  • Total visit duration per day: 2 hours
  • Visitors under 16 years are now permitted

People in the following categories will not be bound by the one-hour time limit, however the limit of two visitors must still be adhered to:

  • A parent or guardian or temporary carer of a patient in the hospital who is under 18 years
  • A carer of a patient with a disability
  • A partner or support person of a pregnant patient
  • A support person for a patient coming into the emergency department of a hospital
  • A support person for someone attending an outpatient appointment
  • A person who is providing support to a patient receiving palliative or end-of-life care in hospital

Ambulatory Areas including Outpatients, Diagnostics and Day Procedure Unit

  • Patients are permitted one carer to accompany them for the appointment/attendance/procedure
  • Carers may be asked to wait outside the Department or designated waiting area if COVID-safe density rules cannot be safely applied

Residential Aged Care

  • Visiting hours from 10 am to 7 pm only
  • Two visitors per patient per day
  • Total visit duration per day: 2 hours
  • Visitors under 16 years are now permitted

From Tuesday 19 January, residents will be permitted two visitors for a maximum of two hours, once per day.

Mental Health

  • Visiting hours are 3 pm to 7 pm
  • Two visitors per patient per day
  • Total visit duration per day: 2 hours
  • Exemptions may be granted for more people from one household provided physical distancing guidance can be maintained and by prior arrangement with the manager/nurse in charge.
  • Visitors under 16 years of age are now permitted.
  • Exemptions remain based on carer and family requests, and for disability and support workers.
  • Visitors may be asked to wait outside the Ward until COVID-safe density rules can be safely applied inside the Ward/room

From Tuesday 19 January, consumers will be permitted two visitors for a maximum of two hours, once per day.

Normanby House

  • Visiting hours 1 pm to 4 pm
  • Two visitors per patient per day
  • Total visit duration per day: 2 hours
  • Exemptions may be granted for more people from one household provided physical distancing guidance can be maintained and by prior arrangement with the manager/nurse in charge
  • Visitors under 16 years of age are now permitted
  • Exemptions remain based on carer and family requests, and for disability and support workers
  • Visitors may be asked to wait outside the Ward until COVID-safe density rules can be safely applied inside the Ward/room

From Tuesday 19 January, consumers will be permitted two visitors for a maximum of two hours, once per day.

As a condition of entry, all visitors must:

  • Not visit if you're unwell
  • Be screened for signs of COVID-19 on entry
  • Register on entry
  • Wear a mask
  • Maintain a 1.5m physical distance from others
  • Follow all instructions at all times
  • Children under the age of 16 must be accompanied by an adult

Visitors will not be allowed entry if they have:

  • Tested positive for COVID-19 or are awaiting test results, and have not met the criteria for discharge from isolation
  • Arrived in Australia from overseas within the past 14 days
  • Recently come into contact with a person who has a confirmed case of coronavirus
  • A temperature over 37.5 degrees or symptoms of acute respiratory infection

Special circumstances

The Nurse in Charge may approve essential visitors for the following special circumstances:

  • Compassionate grounds when a patient is at the end-of-life
  • When there is a sudden deterioration in a patient’s condition

If approved, the following will apply:

  • Maximum of one visitor with the patient at any one time.
  • Visitors who are not at the bedside must depart the ward.
  • Visiting hours are not restricted.
  • Any visitor allowed to visit a patient with known or suspected COVID-19 will need to wear the required personal protective equipment (PPE).
  • Someone from the ward will meet the visitor at the ward entrance and escort the visitor for the duration of their visit.

For special circumstances, there are additional approvals needed if a person has:

  • Tested positive for COVID-19 or is awaiting test results, and has not been cleared from isolation
  • Arrived in Australia from overseas within the past 14 days
  • Had known contact with someone who has COVID-19
  • A temperature over 37.5 degrees or symptoms of acute respiratory infection
  • If you have any concerns about special circumstances or need more information, please talk to the doctors or nurses caring for your family member or friend.

Exceptions

  • These restrictions do not apply to carers or support persons for patients with a disability.
  • Carers includes people who are bringing a patient to the emergency department, attending an outpatient appointment or caring for a patient who is currently in hospital.
  • Like all our healthcare workers, carers and disability support workers need to wear the appropriate personal protective equipment (PPE) when caring for a patient.
  • St Vincent’s Hospital Melbourne will provide the appropriate PPE and PPE training to ensure the safety of carers and disability support workers.

Please wear a surgical mask

  • From Thursday 23 July, all patients will be asked to wear a surgical mask at all times while in hospital. Wearing a face mask provides an additional physical barrier and helps to reduce community transmission.
  • This does not apply to residents in our Residential Aged Care Homes or patients receiving care in their own homes.