Information on coronavirus (COVID-19)

Last updated: on 19 May at 10.55am

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Fever Clinic
Visitor restrictions
Virtual Visitor Program
Information for patients
Latest information and resources
Elective surgery update

Fever Clinic

Open hours and contact number
The St Vincent’s COVID-19 Fever Clinic is open from 8:00am - 8:00pm 7 days a week to test patients with symptoms of COVID-19.

Fever Clinic Testing Criteria
Testing criteria has been expanded to include all people with consistent clinical symptoms, to assist in finding cases that are being transmitted in the community to prevent community spread. People without symptoms should not be tested.

Patients who meet the following clinical criteria should be tested:

  • Fever OR chills in the absence of an alternative diagnosis that explains the clinical presentation*
  • OR
  • Acute respiratory infection (e.g. cough, sore throat, shortness of breath, runny nose or anosmia)

Note: In addition, testing is recommended for people with new onset of other clinical symptoms consistent with COVID-19** AND who are close contacts of a confirmed case of COVID-19; who have returned from overseas in the past 14 days; or who are healthcare or aged care workers.

*Clinical discretion applies including consideration of the potential for co-infection (e.g. concurrent infection with SARS-CoV-2 and influenza)
**headache, myalgia, stuffy nose, nausea, vomiting, diarrhoea. 

All patients being tested for COVID-19 should home isolate, where appropriate, until test results are available.

Please consult your GP or the St Vincent’s COVID-19 Hotline on 1800 444 511 if you have further questions.


Testing for Victorian school staff

All Victorian school staff with or without symptoms can access tests through the Victorian School Staff Coronavirus (COVID-19) Testing Scheme until 26 May 2020. More information on this scheme is available on the Education sector - coronavirus disease (COVID-19) page.


Visitor restrictions

Due to the escalation of positive COVID-19 cases in the Victorian community, St Vincent's has taken the decision to place further restrictions on visitors.

The following restrictions apply to visitors:
• One visitor per patient per day
• Visiting Hours: 4pm - 6pm only
• Maximum duration of visit: 2hrs
• No visitors under the age of 16 years

The safety of our patients, residents and staff is our number one priority.

Please do not visit our hospitals or facilities if:
• You have travelled overseas in the past 14 days
• You are experiencing flu-like symptoms or are unwell


Virtual Visitor Program

St Vincent’s has developed a program to help strengthen the lines of communication between isolated patients and their families. The Virtual Visitor Program gives isolated patients an opportunity to connect with their family and loved ones through iPad video chat. The Virtual Visitor Program operates from 1:00pm – 4:00pm, Monday – Friday.

The program is open to St Vincent’s inpatients isolated due to a suspected or confirmed case of COVID-19. Referrals can be made by patients, family or staff at Please include the patient’s name and the name and contact phone number of the patient ‘virtual visitor’.


Elective surgery update

Following the Victorian Government's announcement on Monday 18 May, elective surgery will increase in a gradual three-stage process, starting with half of normal surgeries resuming by the end of May. This will then increase to three-quarters by the end of June before reaching full capacity at the end of July.

St Vincent's Hospital Melbourne is working to carefully plan for this phased introduction. We will be confirming details with patients as soon as possible and we thank you for your understanding as we work to reinstate these procedures. 

We are currently undertaking all category 1 and urgent category 2 procedures and will be expanding to include all categories as we increase activity. As we recommence activity case selection will be based on clinical priority.

If your condition deteriorates please contact your GP, they will be able to contact us to request a review of your clinical urgency by one of our medical teams. If it is an emergency please present to your nearest emergency department.


Information for patients

Information for vulnerable patients
Patients who are immuno-suppressed or receiving active cancer treatment

Patients who are receiving biologics medication

Patients who are receiving immunosuppressive medication for a skin condition 

Dialysis patients, kidney transplant recipients and patients who are immuno-suppressed 



As this is a rapidly changing situation, please visit the Department of Health and Human Services website for the latest updates, including advice on symptoms and precautions.

Visit the Department of Health and Human Services website to find out more 

Reduce your risk of COVID-19
Download, print and share this poster by the Department of Health and Human Services which provides advice about how you can slow the spread of coronavirus.

Coronavirus information in your language
Read and listen to the latest news and information about COVID-19 in 63 languages on the SBS website.

Travel information
Read the latest travel alerts on the Smartraveller website.