Information on coronavirus (COVID-19)

Last updated: on 22 July

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Fever Clinic
Visitor restrictions
Information for patients
Latest information and resources

St Vincent's Fever Clinic

The St Vincent's COVID-19 Fever Clinic is open 7 days a week from 8:00am - 8:00pm to test patients with symptoms of COVID-19. You do not need a referral or call to make an appointment to attend the Fever Clinic.


Who should get tested?

If you have any of the symptoms of coronavirus (COVID-19), however mild, you should seek advice and get tested.

Elective Surgery patients are required to be tested prior to surgery and will be notified by the elective surgery team.

What are the symptoms of COVID-19?

The symptoms to watch out for are:

  • Fever
  • Chills or sweats
  • Cough
  • Sore throat
  • Shortness of breath
  • Runny nose
  • Loss of sense of smell or taste

In certain circumstances headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhea may also be considered.

To get further advice, call the 24-hour coronavirus hotline 1800 675 398 or your local doctor.

View our Fever Clinic Frequently Asked Questions

Visitor restrictions

St Vincent’s is introducing new visitor restrictions to protect patients and staff from the spread of COVID-19. These restrictions will apply from Thursday 16 July 2020.

These restrictions are in line with the Victorian State Government’s COVID-19 Response regulations for visitors to healthcare facilities, released on 1 July 2020.

From Thursday 16 July, visitors will not be permitted to enter our hospital facilities.

We know this is a difficult decision, but it is an important one. We must do everything we can to protect patients and staff from the spread of COVID-19.


Special circumstances

The Nurse in Charge may approve essential visitors for the following special circumstances:

  • Compassionate grounds when a patient is at the end-of-life.
  • When there is a sudden deterioration in a patient’s condition.

If approved, the following will apply:

  • Maximum of 1 visitor with the patient at any one time.
  • Visitors who are not at the bedside must depart the ward.
  • Visiting hours are not restricted.
  • Any visitor allowed to visit a patient with known or suspected COVID-19 will need to wear the required personal protective equipment (PPE). Someone from the ward will meet the visitor at the ward entrance and escort the visitor for the duration of their visit.

For special circumstances, there are additional approvals needed if a person has:

  • Tested positive for COVID-19 or is awaiting test results, and has not been cleared from isolation.
  • Arrived in Australia from overseas within the past 14 days.
  • Had known contact with someone who has COVID-19.
  • A temperature over 37.5 degrees or symptoms of acute respiratory infection.

If you have any concerns about special circumstances or need more information, please talk to the doctors or nurses caring for your family member or friend.



These restrictions do not apply to carers or support persons for patients with a disability.

Carers includes people who are bringing a patient to the, emergency department, attending an outpatient appointment or caring for a patient who is currently in hospital.

Like all our healthcare workers, carers and disability support workers need to wear the appropriate personal protective equipment (PPE) when caring for a patient. St Vincent’s Hospital Melbourne will provide the appropriate PPE and PPE training to ensure the safety of carers and disability support workers.


For approved visitors

When entering the hospital, all approved visitors must:

  • Wash their hands using an alcohol-based hand sanitiser.
  • Have their temperature taken. This will be coordinated by Security staff and a nurse.
  • Wear a mask for the duration of their visit. A mask will be provided on arrival. Information about mask use and disposal will also be provided to visitors. Visitors are welcome to wear their own mask.

All visitors will be provided information about the current State government (DHHS) Corona Virus Self-Assessment questionnaire regarding Coronavirus signs and symptoms.

We know this is a difficult decision. We trust you understand how important it is. We must do everything we can to protect patients and staff from the spread of COVID-19. Our staff know how to manage patients who are unwell. We need your help to keep them safe.


Information for patients

Please wear a surgical mask

From Thursday 23 July, all patients will be asked to wear a surgical mask at all times while in hospital. Wearing a face mask provides an additional physical barrier and helps to reduce community transmission.

This does not apply to residents in our Residential Aged Care Homes or patients receiving care in their own homes.


Patients who are immuno-suppressed or receiving active cancer treatment

Patients who are receiving biologics medication

Patients who are receiving immunosuppressive medication for a skin condition 

Dialysis patients, kidney transplant recipients and patients who are immuno-suppressed 



As this is a rapidly changing situation, please visit the Department of Health and Human Services website for the latest updates, including advice on symptoms and precautions.

Visit the Department of Health and Human Services website to find out more


Reduce your risk of COVID-19

Download, print and share this poster by the Department of Health and Human Services which provides advice about how you can slow the spread of coronavirus.


Coronavirus information in your language

Read and listen to the latest news and information about COVID-19 in 63 languages on the SBS website.