We support families with children and young people with a range of resources and information to help reduce the impact on mental ill health and to strengthen support networks.

Tandem

Tandem is the Victorian peak body representing families, carers and supporters of people living with mental health challenges. Tandem is available for families and carers of people experiencing mental illness and emotional distress. Tandem promotes family and carer involvement in the treatment, planning and decision making of people with a mental illness, as well as advocating for the needs of families and carers.

Family Violence                                                  

• The National Sexual Assault and Domestic Violence Hotline on 1800 RESPECT (1800 737 732 toll free)                       
• Safe Steps on 1800 015 188
• inTouch Multicultural Centre Against Family Violence on 1800 755 988
• Domestic Violence Resource Centre Victoria                                                                                                                      

Alcohol and other drug support  

• Family Drug Help - Call 1300 660 068, 24 hours, 7 days per week 
• DirectLine
• Alcohol and Drug Foundation
• Harm Reduction Victoria
• YSAS (young people)

Carers Can Ask is an important resource to assist discussions about treatment, discharge planning and support.  Find out more here

Carer Peer Workers are trained professionals with lived and living experience of supporting someone experiencing mental ill health or crisis who has accessed mental health services.

They can support you by intentionally sharing some of their experiences of caring and supporting someone, using the Intentional Peer Support Model of mutuality, connection, moving toward and worldview. They can also support you to access services and resources that may be helpful in your supporter role or as supports for your own wellbeing, share what they have found helpful, and help you develop hope and belief in recovery for consumers. 

Speak to staff about Carer Peer Support.  

Carer Consultants enable lived experience perspectives to be included in service planning and delivery.  These are systemic advocacy roles dedicated to service improvement and responsiveness to carer needs and rights.  

The FCSAC works to ensure family-carer-supporter inclusion is at the core of our service and that we are working towards our Carer Vision Statement.  The FCSAC welcomes family and carer participation and membership.  If you would like to learn more, please email Hawthorn.Carers@svha.org.au

Tel: (03) 8803 5555 (Reception)
Tel: 03) 8803 5501 (Carer Advocate)
Tel: (03) 8803 5504
Web: https://tandemcarers.org.au
Email: info@tandemcarers.org.au