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Process 5  

Fostering cultural understanding


Key component

The issue/s in qustion may be viewed from different perpsectives with the focus of this part of the process being ot look at the issue/s from an Aboriginal cultural context.


Questions to consider for this process step:

a) What options does the Quality Improvement Committee have to further develop its understanding of the nature of the problem?

b) Did the process of gaining cultural feedback make sense?

c) Was the justification outlining why this is necessary outlined clearly enough?



Process 5 includes guidelines and case examples that highlight the importance of a cultural perspective. The same issue may be viewed quite differently form an Aboriginal perspective.



The Quality Improvement Committee needs to seek cultural advice and this may include knowledge from the current Aboriginal staff at the hospital but should also involve the advice from the CEO of the local Aboriginal community controlled health organisation and also Elders and community members. This is in acknowledgement that Aboriginal staff may be limited in what they can say. Other clinical staff with Aboriginal cultural experience should also be utilised in this process.


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