Quality Improvement Process
The Toolkit uses a Continuous Quality Improvement (CQI) process that has some extra steps compared to a typical Plan, Do, Study, Act cycle (see below). The additional steps have been included to ensure ongoing engagement with the Aboriginal community throughout the process. It is recommended that you follow the Toolkit step by step in order to get the most out of the process.
41 Victoria Parade, Fitzroy VIC 3065, Australia. Phone:
(03) 9288 2211